Community Manager ● Social Media Manager

Hey there!

I'm Magno Mattos, but most people call me Mango.

I'm a Community Manager with 5+ years of experience, obsessed with how games come to life and grow. For the past two years, I've focused on what I love most: helping indie devs and small studios build thriving communities from the ground up, while coordinating campaigns and creating content that resonates with players.

Resume
Magno Mattos

Highlights ✨

15k+

Discord users supported in a community relaunch

+120%

Active user engagement in under 6 months

5+ years

Building communities for games and creative brands

Community & Social

Discord, Reddit, X, Instagram, TikTok. Moderation, onboarding, events and partnerships

Content

Canva, CapCut, DaVinci Resolve, Photoshop. Copy, short-form video and content calendars

Operations

KPI dashboards, feedback loops, automation. Notion, Trello, ClickUp, Miro

Work Snapshot 🎮

StationForge logoStationForge miniatures artworkStationForge banner

StationForge

Instagram ● Discord ● Partnerships

Relationship Manager · Jun 2025 – present

Community Growth
A global tabletop miniatures and 3D-printing brand.
• Instagram: +6,000 followers in under 4 months
• Discord support ticketing and automation in place
Work
Role: Relationship Manager
  • Grew the Instagram community through consistent content, active engagement and community-driven interactions
  • Coordinated monthly partnership campaigns with creators and brands
  • Managed relationships with 60+ merchants, handling onboarding, communication and support
  • Implemented Discord support ticketing and automation, processing 100+ monthly tickets while cutting resolution time and improving user satisfaction
  • Maintained the infrastructure for product distribution, access management and issue resolution
Takedown Legends character artTakedown Legends gameplayTakedown Legends gameplay

Takedown Legends

Mobile game ● Discord ● Live Ops

Community & Live Operations Manager at SNACKCLUB · Dec 2023 – Jun 2025

Community Size
• Discord relaunch supporting 15,000+ users
• Active user engagement up 120% in under 6 months
• Part of a 40,000+ member SNACKCLUB ecosystem
Work
Role: Community & Live Operations Manager
  • Ran day-to-day community operations for the game
  • Led a full Discord relaunch with automated onboarding and moderation
  • Planned recurring events and cross-channel programs to keep players active
  • Recruited, trained and managed a team of 10+ moderators
  • Built KPI dashboards and feedback loops that informed product updates and live ops
Silicone Heart key artSilicone Heart pixel artSilicone Heart screenshot

Silicone Heart

Indie game ● Discord ● Advisory

Community Advisor

Contribution
Helped the team shape the game's community space from the ground up and advised on how to grow it.
Work
Role: Community Advisor
  • Helped plan and build the Discord server: channels, roles and onboarding
  • Advised the team on community strategy, engagement and moderation
Magno working with his dog

Awaiting final sign-off from the Senior Creative Dogrector.

Let's build something cool

You survived the scroll!
Down to talk shop about your game, brainstorm some community ideas, or debate the superior mango variety? Drop me a line and let’s chat.

Discord:  ·